Southwest Counseling Service provides mental health and substance abuse case management services for clients.
Case management is a coordinated effort between the client, clinician, and case manager to help find additional resources in the community for our clients.
Our case managers and/or clinicians work directly with clients to provide them additional help and support that benefits their treatment.
Case management is made up of five components:
A client’s primary clinician will perform an assessment and determine the case management services that are required. The clinician will provide or refer the client for any case management services deemed necessary and appropriate.
Case management is essential in providing you with the best possible treatment. Open communication and collaboration with your clinician and/or case manager is beneficial in providing you with additional resources and services that meet your specific needs.
If you have any additional questions about case management services and resources, please contact the Foothill or College Hill office where your clinician is located.
Case managers and/or clinicians will follow-up with clients to monitor the individual progress of their treatment plan. Follow-up is done after regular appointments, completion of any treatment groups, and after linkage with other agencies and service providers.
Advocacy provides the client with additional support by the case manager and/or clinician. Support can include making and receiving phone calls, completing forms, applications and reports that are necessary in accessing needed services.
A clinician and/or case manager may be able to advocate for you at Multi-Disciplinary Team (MDT) meetings or in an Individual Education Plan meeting.
Southwest Counseling Service case managers may provide crisis intervention and stabilization in situations that require immediate attention or resolution. The case manager may provide the initial intervention and would assist the client with other needed crisis services.